Reviews & Testimonials

Chris 'Bilo' Bilardello is one of the first people I send new business clients to meet. Business owners need an experienced professional who focuses on the multiple insurance needs a company may have, and Bilo is that person. His professional and honest advise has saved me and my clients money while providing high quality insurance protection.

Luke Bottorff, Business Lawyer
Bottorff Law

I have personally used Chris and his company's service, but I also happily recommend him to business owners on a regular basis. I know that he is detail oriented, client-centric and goes out of his way to give his clients the best possible value for their money. I heartily recommend Chris and know you will appreciate his service too.

Jana Truman, Affiliate Broker
KW Commercial – Accel Group

Working with Chris Bilardello for the last several years has been a pleasure. He consistently provides highly responsive and professional service, is extremely knowledgeable in his field, is very personable in his approach, and excels with regard to attention to detail. There is no doubt that both the current needs of our business and our long term objectives top his list as he ensures we are prepared for the unexpected. I am fully confident that we are protected well and in very good hands with Mr. Bilardello manning the helm.

Jason Fishpaw, Trusted Advisor​
​Human Resources Group, LLC

Chris has earned my highest respect over the course of a nearly 5 year professional relationship and binding dozens of complex business, property and GL policies. If you want to work with someone who will exceed every expectation, be efficient with your time and budget, and leave you with ultimate satisfaction in a job well done, I encourage you to work with Chris and his team at Prime Business Insurance Group.

Ryan Bock, Owner/Founder
Bock Building Group, LLC

Chris provided our company with insurance options. He has excellent knowledge of the insurance industry and has on many occasions helped us navigate the best coverage at the lowest price.

James McCorkle, Controller

Elk Brand Manufacturing Company, Inc.

Chris is always helpful with our needs and has always gone above and beyond to make sure that we have the insurance coverage that we need. All while getting us the best prices. I would recommend Chris for your insurance needs.

Janet Walker

Samick Music Corp

​Chris is a problem solver at heart and a person who puts doing the right thing for clients before all else. Over the 8 years we have worked together, Chris’s drive, loyalty, leadership and work ethic stand out to me as his paramount qualities.

Chad Carpenter, Business Development Manager

Insured Solutions, Inc.

Chris knows what he is talking about and follows thru with his stated plans. He is sympathetic to changes in my business which, at times, requires reworking of our purchased products and coverages.

Kent Peters, Owner

Matrix Drilling Products, Inc.

Chris does excellent work and is very punctual. He is a very reliable and trustworthy colleague who goes above and beyond to take care of our company insurance needs.

Gail Goodwin, Staff Accountant

Stamtec, Inc.

I’ve been a policy holder with Chris’s agency for the past 3 years…. They are well informed about your business as it pertains to your insurance needs. I will be this agency again next year.

Wayne McMillan, Consultant

A Plus Handyman

Prime Business Insurance Group, LLC place picture
5.0
Based on 33 reviews
United Alliances profile picture
United Alliances
2 months ago
The team at Prime BIG is very knowledgeable and personable. GREAT company to work with. They can handle all of your personal and commercial needs.
Juan José Aguero profile picture
Juan José Aguero
6 months ago
They provided excellent service when helping me with quotes for my auto and apartment. I highly recommend them the staff is very knowledgeable and helpful.
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Tonya Seitzman
2 years ago
Prime BIG is the best Insurance agency I have ever done business with. They have covered my insurance needs for 10 years or more. They always make sure I have the coverage I need, and they make sure it is at the best price they can get. Additionally, they don't recommend policies that I don't need, and I truly appreciate that. I trust this company and everyone who works there. They are all competent, friendly, responsive, and excellent at what they do. The owner, Chris Bilardello, has created a great place for people to work and he is family oriented, caring, friendly, fun, and dedicated 100% to sustaining a growing, thriving company with a caring culture where people can build a great career for themselves for the long-term. I highly recommend Prime BIG as the best insurance agency out there!!
imad jadalla profile picture
imad jadalla
2 years ago
I've been in business for over 15 years and this is the best company I've ever dealt with, especially Chris! He makes everything so easy, and takes a load off of my mind with having so many other business responsibilities. I would absolutely recommend Prime Business for your insurance needs!
Danny Jadallah profile picture
Danny Jadallah
2 years ago
Great service. Highly recommend
Choosing Prime for our business insurance was one of the easiest and smartest decisions we've made. The team at Prime have access to a large network of underwriters, which meant they were able to custom tailor solutions so we could find the perfect balance of coverage, deductibles & payment terms. Highly recommend!!
J.P. McLeod profile picture
J.P. McLeod
3 years ago
I spent a week trying to find the right insurance for my business. We are opening up a shop with both coffee and clothing and it required more work than I originally thought. But after finding Prime Business Insurance Group and talking with Chris (the President) I knew I was in good hands. He took the time to listen to me, made sure he understood my business and could actual deliver on a policy that would work for me. He did just that and it has been great ever since he found the right provider for me. His Account Manager Elizabeth is on top of it and handles emails and inquiries right away. Top notch service, I am very happy!

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615.669.4481

302 Innovation Drive, Suite 310

Franklin, TN 37067

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